Terms & Conditions

1.1 In these Terms, the following terms shall have the following meanings: “Agreement” means the Quote, these Terms and any Contract for Services.‘Client‘ means the person, firm, company or other entity who has instructed Daydreamer to carry out the Services (as defined below) as set out in the Agreement“Client Materials” means any goods, products and materials in whatever form (including all Intellectual Property Rights in the same) provided or made available by the Client to Daydreamer for use in connection with the Agreement, and including any master tapes, film negative prints, sound tapes, video tapes or visual images or sound held in any media.‘Confidential Information’ means such information as Daydreamer may from time to time provide to the Client (in whatever form including orally, written, in electronic, tape, disk, physical or visual form) relating to the Agreement and the Works, and all know-how, trade secrets, tactical, scientific, statistical, financial, commercial or technical information of any kind disclosed by Daydreamer to the Client whether in existence prior to the parties entering into the Agreement or which subsequently comes into existence, including any copies, reproductions, duplicates or notes in any form whatsoever.‘Contract for Services’ means any subsequent contract for the provision of Services entered into between Daydreamer and the Client pursuant to these Terms.‘Intellectual Property Rights’ means copyright (including rights in computer software), database rights, design rights, moral rights, patents, trademarks, service marks, rights (registered or unregistered) in any designs, applications for any of the foregoing, trade or business names, and topography rights, know-how, secret formulae and processes, lists of suppliers and customers and other proprietary knowledge and information, internet domain names, rights protecting goodwill and reputation, and all intellectual property rights and forms of protection of a similar nature to any of the foregoing or having equivalent effect anywhere in the world and all rights under licences and consents in respect of any of the rights and forms of protection mentioned in this definition. ‘Quote’ means a quote presented by Daydreamer in respect of Services to be provided to the Client.‘Services’ means the services to be provided by Daydreamer for the Client pursuant to the Agreement, and includes the Works (as defined below) arising out of the Services.‘Terms‘ means these terms and conditions of business. ‘Daydreamer‘ means Daydreamer VFX Ltd of 24 Silver Tree Close, Walton-on-Thames, KT12 1NW.‘Daydreamer Intellectual Property’ means all rights, including Intellectual Property Rights, in and to (i) Daydreamer’s proprietary underlying software, libraries, engines, subroutines and development tools and utilities (in source code and object code form), including underlying models, rigging, animation data and all pre-existing intellectual property rights therein, which in each case are of general use or applicability in VFX and which were in existence prior to the parties entering into the Agreement or developed independently of the Agreement; and (ii) any other materials, in whatever form (including documents, information, data and software), which were in existence prior to the parties entering into the Agreement or developed independently of the Agreement.‘Value Added Tax’ means value added tax as provided for in the Value Added Tax Act 1994 and legislation (or purported legislation and whether delegated or otherwise) supplemental thereto, and in any tax similar or equivalent to value added tax imposed by any country other than the United Kingdom and any similar or turnover tax replacing or introduced in addition to any of the same.‘Works’ means the products and materials created, developed and produced by Daydreamer for the Client pursuant to the Agreement.

1.2 Headings used in these Terms are purely for ease of reference and do not form any part of or affect the interpretation of these Terms.

1.3 The words “include” and “including” shall not be construed restrictively.

1.4 Any reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time.

2.1 The Services will be carried out in accordance with these Terms, any Quote, and any subsequent Contract for Services to the exclusion of any other terms and conditions the Client seeks to impose whether orally or in writing, unless agreed otherwise in writing by the parties.

2.2 All representations, conditions or warranties, or other terms concerning the Services which might otherwise be implied or incorporated in the Agreement, whether by statute, common law or otherwise are, to the maximum extent permitted by law, excluded from the Agreement or any variation thereof, unless expressly accepted by Daydreamer in writing.

2.3 No employee, freelancer or agent of Daydreamer has the power to vary these Terms orally or in writing, or to make any statement or representation about the Services offered, their fitness for any purpose or any other matter.

2.4 Upon requesting Services from Daydreamer, the Client shall be deemed to have accepted these Terms and these Terms shall become binding as between the Client and Daydreamer, notwithstanding the absence of any formal acknowledgement.

2.5 The Client and Daydreamer may enter into a Contract for Services which will constitute a separate binding contract between the parties which shall incorporate (with any necessary changes) these Terms. In the case of any conflict or inconsistency between these Terms and any subsequent Contract for Services, these Terms shall take precedence.

3.1 Daydreamer will invoice the Client for the prices quoted in respect of Services to be provided at the times set out in the relevant Quote or Contract for Services.

3.2 Daydreamer shall be entitled to make an adjustment to any quoted prices in the event that additional costs are incurred, or likely to be incurred, by reason of: 3.2.1 the Client Materials (or any part thereof) being, in the reasonable opinion of Daydreamer, in any way defective, in an unsuitable format (or a different format to that which Daydreamer is expecting to receive the same) or of unsuitable quality for normal processing; 3.2.2    any information supplied by the Client or any third party in connection with the Agreement and the Services being inaccurate or incomplete, or failing to give Daydreamer a full and accurate indication of the work involved and/or time and resources required; or 3.2.3 changes by the Client or any third party in its requirements for the Services or Works; or 3.2.4 exceptional circumstances outside the control of Daydreamer, including currency fluctuations and changes in third party costs.

3.3 Subject to clause 3.4 and unless otherwise agreed by Daydreamer in writing, all invoices rendered by Daydreamer are payable within 28 days of the date of invoice and any interim invoices are payable within 7 days of the date of invoice.

3.4 Daydreamer expressly reserves the right, at its sole option, to require payment by instalments during the performance of the Agreement and/or to require payment of all amounts due to Daydreamer in respect of Works to be provided prior to delivery of such Works.

3.5 The Client shall pay all amounts owing to Daydreamer in full and shall not exercise any rights of set off or counterclaim against invoices submitted.

3.6 Payment of all amounts shall only be made in the currency in which they are invoiced and shall not be subject to any deductions or charges whatsoever.

3.7 In the event of default in payment by the Client under the Agreement, Daydreamer shall be entitled, without prejudice to any of its other rights or remedies, to suspend any further performance of the Services without notice and to charge interest on any amount outstanding at the rate of 4% above the base rate of Royal Bank of Scotland from time to time (accruing from day to day both before and after judgement), from the due date of payment to the actual date of payment.

3.8 All sums payable under this Agreement are exclusive of Value Added Tax and any other duty or tax, which shall (if and to the extent applicable) be payable by the Client at the rate and in the manner from time to time prescribed by law.

3.9 The Client shall pay any withholding tax or other similar taxes applicable for the Services or otherwise required by law to be deducted from any payment by the Client to Daydreamer pursuant to the Agreement. Should the Client be required to pay any such withholding or make such deduction on account of tax, the Client shall pay such additional amount as will ensure that Daydreamer receives, free and clear of any tax or other deduction or withholding, the full amount which it would have received had no such withholding or deduction been required. The Client shall indemnify Daydreamer against all costs, claims, expenses (including reasonable legal expenses) and/or proceedings arising out of or in connection with such payments. The Client and Daydreamer shall cooperate in good faith to respond to any query from the applicable tax authorities in connection with withholding tax or other similar taxes and shall each make available to the other any information or documents and all relevant approvals or authorisations which the applicable tax authorities may reasonably require.

4.1 Unless otherwise agreed in writing between the parties, all times specified in a Quote or Contract for Services for performance of the Services and delivery of the Works  are given in good faith but are not guaranteed by Daydreamer.

4.2 Notwithstanding that Daydreamer and the Client may have agreed that time is of the essence in respect of specified Services or Works, the time for performance of the Services or delivery of the Works shall in every case be dependent upon prompt receipt of all necessary information, materials (including Client Materials), final instructions and/or approvals from the Client. The Client acknowledges and agrees that any changes to its requirements and/or the occurrence of any of the circumstances in clause 3.2 may result in delay in performance or delivery, for which Daydreamer shall not be liable.

4.3 Where the Works are to be delivered electronically, the Client acknowledges and agrees that: 4.3.1 electronic delivery is not a completely secure medium of communication and that an unauthorised third party may intercept, tamper with or delete the Works to be delivered electronically; and 4.3.2 electronic delivery may involve reliance upon third party providers and data carriers, over which Daydreamer has no control.4.4 Daydreamer shall not be responsible for and shall have no liability to the Client or any third party for: 4.4.2 any delay in delivery or any non-receipt of any Works delivered electronically; 4.4.3 any loss or damage (including loss of data) that results from any person gaining unauthorised access to any Works delivered electronically; 4.4.4 use or disclosure of any data obtained by any third party as a result of that third party gaining unauthorised access to any Works delivered electronically; and 4.4.5 any loss or damage resulting from any malfunction of or the introduction of any viruses, worms, logic bombs, time locks, time bombs, trojan horses and/or bugs to any equipment and/or software used to effect and/or receive any Works delivered electronically.

5.1 The Client acknowledges that Daydreamer (or its third party licensors) owns, and shall retain ownership of, Daydreamer Intellectual Property, and Daydreamer shall not at any time be required to deliver to the Client any of Daydreamer Intellectual Property whatsoever.

5.2 The Client acknowledges and agrees that if in the course of performing the Services (including any processing or production of materials on behalf of the Client) Daydreamer discovers or devises any techniques or know-how, all rights of every kind in and to such techniques and know-how shall belong to and vest in Daydreamer and shall be deemed to be Daydreamer Intellectual Property for the purposes of the Agreement.

5.3 Daydreamer shall retain ownership and possession of, and all rights (including all Intellectual Property Rights) in and to, any original character design, ideas or concepts presented or created by Daydreamer in relation to the Agreement, unless otherwise agreed in writing by the parties. Where the Client requires a licence to use any such original character design, ideas or concepts, for whatever purpose, the terms of such licence shall be agreed by the parties in writing pursuant to a Quote and/or any subsequent Contract for Services.

5.4 Subject to clauses 5.1 to 5.3 above and any other terms agreed pursuant to a Quote or Contract for Services, all title and Intellectual Property Rights in and to the Works (excluding Daydreamer Intellectual Property), shall pass to the Client only upon the Client paying to Daydreamer all sums due and payable under the Agreement. To the extent required, the parties may agree on terms for the licence of Daydreamer’s Intellectual Property (or any part of it) incorporated into the Works, to enable the Client to receive the benefit of the Works.

5.5 The Client hereby grants to Daydreamer a perpetual, non-exclusive, transferable, sub-licensable, royalty-free licence to use the Client Materials to the extent necessary for Daydreamer and/or its suppliers to provide the Services and the Works.

5.6 The Client acknowledges and agrees that Intellectual Property Rights in and to underlying materials processed by Daydreamer in the performance of the Services and/or embodied in the Works may be owned by third parties and that the use by the Client of the Works shall be subject always to the Client obtaining any and all necessary licences and consents from the relevant underlying rights’ owner(s).

6.1 Where Confidential Information has been disclosed to the Client, the Client acknowledges that such Confidential Information has been disclosed in confidence, may have considerable value and is of significant importance to Daydreamer.

6.2 The Client further acknowledges that Daydreamer makes no representation with respect to the accuracy or completeness of any Confidential Information, except to the extent agreed by Daydreamer in writing.

6.3 The Client agrees to keep the Confidential Information, including Daydreamer Specific IP and Daydreamer Background IP provided to the Client pursuant to clause 5, in complete confidence and not to disclose it to any third party. Save as expressly permitted under the Agreement, the Client shall not use, copy in whole or in part, modify or adapt the Confidential Information in any way without Daydreamer’s prior written consent, which may be given or withheld in its absolute discretion.

6.4 The Client may use the Confidential Information only for the purposes contemplated by the Agreement and for no other purpose. The Client may disclose the Confidential Information to such of its officers, employees and agents to whom disclosure is necessary for the performance of its obligations under the Agreement provided the Client shall ensure such officers, employees and agents observe the obligations of confidentiality imposed by this clause 6 and the Client shall be liable for any failure by them to do so.

6.5 The Client shall not be in breach of this clause 6 if it discloses Confidential Information where such disclosure is required by law, regulation or order of a competent authority provided that Daydreamer is given, where possible, reasonable advance notice of the intended disclosure and a reasonable opportunity to challenge the same.

6.6 The Client acknowledges that any breach of its confidentiality obligations under this clause 6 would cause Daydreamer irreparable and unquantifiable damage and that Daydreamer shall be entitled to apply for and obtain (without prejudice to any other rights or remedies available to Daydreamer in contract or at law) interlocutory and/or final injunctive or other equitable relief against or in respect of any actual or threatened breach of this clause 6 by the Client.

6.7 On receipt of a written demand, the Client shall return to Daydreamer, or destroy at Daydreamer’s option, any and all written documents or materials containing Confidential Information, together with all copies thereof, and if Daydreamer should so require the Client shall, when returning documents or materials, provide to Daydreamer a statutory declaration duly executed by an officer of the Client confirming that, to the best of the declarant’s knowledge, information and belief, the Client has complied with all of its obligations under this clause 6.6.8 the Client’s obligation to keep the Confidential Information confidential and secure shall survive termination of the Agreement.

7.1 Except where otherwise stated in a Quote or Contract for Services, this Agreement will expire on completion of the Services to be provided pursuant to it.

7.2 The Agreement (and any Services to be provided under it) may only be cancelled with the written consent of Daydreamer and in accordance with these Terms (and if applicable, the terms of any subsequent Contract for Services). The giving of consent shall not in any way prejudice Daydreamer’s right to recover from the Client full compensation for any loss or expense arising from such cancellation of the Agreement.

7.3 Notwithstanding clause 7.2 and without prejudice to any other rights or remedies available to Daydreamer, the Client may give Daydreamer written notice of cancellation of  the Agreement (and any Services to be provided thereunder), provided that where such notice is received by Daydreamer: 7.3.1 less than 24 hours prior to the date for performance or the commencement of performance of the relevant Services (the “Target Date”), Daydreamer shall be entitled to charge the Client the full price specified in the Quote or the relevant Contract for Services or, if none is stated, the applicable amount chargeable to the Client based on Daydreamer’s rate card current at the Target Date; and 7.3.2 less than five working days but more than 24 hours prior to the applicable Target Date, Daydreamer shall be entitled to charge the Client one half of the full price specified in the Quote or the relevant Contract for Services or, if none is stated, one half of the applicable amount that chargeable to the Client based on Daydreamer’s rate card current at the Target Date, in each case reflecting the fact that Daydreamer is unlikely to be able to secure an order for the Services and/or to reallocate the resources allocated to the Client’s order within the specified timeframes.

7.4 Daydreamer may cancel this Agreement (and any Services to be provided under it) at any time on written notice to the Client. Cancellation under this clause shall be without prejudice to any other rights or remedies available to Daydreamer (including the right of Daydreamer to recover payment from the Client for any Services provided).

7.5 Any provisions of the Agreement which by their nature are intended to survive cancellation or expiry (including clause 6 (Confidentiality) and clause 8 (Liability and Indemnity) shall remain in full force and effect notwithstanding any cancellation or expiry of the Agreement.

8.1 Nothing in this Agreement shall exclude or in any way limit either party’s liability for fraud, or for death or personal injury caused by its negligence, or any other liability to the extent such liability cannot be excluded or limited as a matter of law.

8.2 Subject to clause 8.1 and without prejudice to any other provision of these Terms, the Client agrees that: 8.2.1 the Agreement states the full extent of Daydreamer’s obligations and liabilities in respect of the Works and performance of the Services; 8.2.2 under no circumstances shall Daydreamer be liable for any indirect, special or consequential loss or damage whatsoever, or for any loss of business profits, business interruption, depletion of goodwill, loss of use or corruption of data or software, whether on a direct or indirect basis; 8.2.3 Daydreamer’s entire liability for any direct loss suffered by the Client under or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall (subject to clause 4.4 above and clause 10.1 below) be limited to the actual charges paid by the Client in accordance with the Agreement; and8.2.4 this clause 8.2 is reasonable and necessary in the circumstances and, having regard to that fact, does not take effect harshly or unreasonably against the Client.

8.3 The Client shall indemnify and hold harmless Daydreamer from and against all claims or proceedings and all loss and damage of any kind, costs, proceedings, damages and expenses (including legal and other professional fees and expenses) awarded against, or incurred or paid by, Daydreamer as a result of or in connection with: 8.3.1 any defamatory or libellous matter or any infringement or alleged infringement of a third party’s Intellectual Property Rights or other rights arising out of the supply or use of the Client Materials in relation to the Works and/or in the course of carrying out the Services; 8.3.2 any damage to property caused by Daydreamer in the course of carrying out the Services as a result of any act or omission of the Client (including its officers, employees, freelancers and agents); and 8.3.3 any breach by the Client, including its officers, employees, freelancers and agents of any of these Terms or the terms of any Contract for Services.

8.4 Clause 8.3 above shall apply whether the Client, or its officers, employees, freelancers or agents, have been negligent or otherwise.

8.5 Any recommendations or suggestions by Daydreamer relating to the use of the Works are given in good faith but it is for the Client to satisfy itself of the suitability of the Works for its own particular purpose. Accordingly, unless otherwise expressly agreed in writing, Daydreamer gives no warranty as to the fitness of the Works for any particular purpose, even though that purpose may be specified in the Quote, and any implied warranty or condition (statutory or otherwise) to that effect is excluded.

9.1 The Client shall maintain and keep effective at all times insurance policies with reputable insurers as are sufficient to protect the Client against any loss or liability which it may incur or suffer arising out of the Agreement, including insurance which covers the Client for any damage or loss for which Daydreamer is not liable pursuant to the these Terms, and which protects the Client against any accidental loss, damage or destruction to any Client Materials or any other materials of any kind supplied by the Client to Daydreamer whilst in the possession or control of Daydreamer. Daydreamer may at any time request the Client to provide copies or certificates of insurance or other evidence to prove compliance with this clause.

10.1 Daydreamer shall be under no liability whatsoever in respect of any loss or damage to or destruction of the Client Materials (whether such Client Materials are in the possession of Daydreamer or otherwise) and it is the Client’s responsibility to ensure that it has appropriate back-up copies of all Client Materials.

10.2 In accordance with clause 9 above, the Client shall insure all Client Materials to their full value against all risks.

10.3 The Client shall provide details to Daydreamer for the return of the Client Materials within two months from the date of confirmation of a Quote or Contract for Services, as applicable. If the Client does not provide Daydreamer with details for the return of the Client Materials, Daydreamer shall send the Client Materials to its archive upon completion of the Services and Daydreamer shall be entitled to charge the Client reasonable storage charges for doing so.

10.4 Where Client Materials are supplied or specific instructions are given by the Client, Daydreamer accepts no liability for any reduction in the quality of the Services caused by defects or errors in or the unsuitability of such Client Materials or by Daydreamer’s use of the Client Materials or adherence to any of the Client’s specific instructions.

11.1 The Client shall be solely responsible for ensuring that all information, advice and recommendations given to Daydreamer either directly or indirectly by the Client or by the Client’s employees, freelancers or agents are accurate, correct and suitable. Acceptance of or use by Daydreamer of such information, advice or recommendations shall in no way limit the Client’s responsibility hereunder, unless Daydreamer specifically agrees in writing to accept responsibility.

11.2 The Client hereby undertakes to Daydreamer to ensure that all of its personnel (including its employees, freelanders and agents) who at any time have access to any premises occupied by Daydreamer or at which any of Daydreamer’s equipment shall be kept, shall at all times: 11.2.1 observe all rules, policies and regulations in force at the applicable premises, including all health and safety regulations and any rules governing the use of equipment and/or facilities at the applicable premises; 11.2.2 keep confidential and not divulge or communicate or make any use of any Confidential Information which the applicable person shall become aware of as a result of being present at the applicable premises.

12.1 Daydreamer may publicise, advertise and market the Works on its website(s), social media site(s), blog(s), in pitches to third parties, in connection with any appropriate industry awards, or in any other manner, as Daydreamer may in its sole discretion decide, without the prior written consent of the Client.12.2 The Client hereby grants to Daydreamer a perpetual and royalty-free licence to use the Works throughout the world for the purposes of clause 12.1 above and in order for Daydreamer to promote its business by whatever means it sees fit.

13.1 Daydreamer is an authorised data controller for the purposes of the Data Protection Act 1998 (the “Act”) under registration number Z54390974.

13.2 The Client acknowledges that in the course of its dealings with Daydreamer, Daydreamer may acquire personal data which relates to the Client and/or any of its employees, freelancers or agents and the Client hereby consents to Daydreamer, in accordance with its authorisation and the Act, collecting, storing, processing and transferring to third parties such personal data. The Client further consents to the sale or transfer by Daydreamer of such personal data in connection with an assignment or transfer of any of its assets and its disclosure in compliance with any rule of law or order of competent authority.

13.3 The Client’s consents pursuant to this clause 13 are given by it for itself and on behalf of its employees, freelancers and agents (if any) and the Customer hereby warrants to Daydreamer that it has the authority to give such consent on behalf of those persons.

14.1 The Client shall, and shall ensure its officers, employees, freelancers and agents, comply with all laws relating to anti-bribery and anti-corruption including the UK Bribery Act 2010 (the “Bribery Act”) in all matters relating to the Agreement, and shall not (i) engage in any activity, practice or conduct which would constitute an offence under the Bribery Act if such activity, practice or conduct had been carried out in the UK; or (ii) do or suffer anything to be done which would cause Daydreamer to contravene the Bribery Act.

15.1 If the Client shall become bankrupt, or under the provisions of Section 123 of the Insolvency Act 1986, shall be deemed to be unable to pay its debts or compounds with its creditors or in the event of a resolution being passed or proceedings commenced for the administration or liquidation of the Client (other than for a voluntary winding up for the purpose of reconstruction or amalgamation) or if a Receiver or Manager or Administrative Receiver is appointed of all or any part of its assets or undertaking, Daydreamer shall be entitled to cancel the Agreement in whole or in part by notice in writing, without prejudice to any right or remedy accrued or accruing to Daydreamer.

16.1 In the event of the Services being prevented, delayed, or in any way interfered with by any act of government, war, industrial dispute, strike, breakdown of machinery or equipment, accident, fire or by any other cause beyond Daydreamer’s control, Daydreamer may, at its option, suspend performance of or cancel the Agreement, without liability to the Client for any resulting damage or loss, such suspension or cancellation being without prejudice to Daydreamer’s right to recover all sums owing to it in respect of Services and Works delivered and costs incurred up to the date of suspension or cancellation.

17.1 Daydreamer shall be entitled to appoint one or more sub-contractors to carry out all or any of its obligations under the Agreement.

18.1 Variation: No variation of the Agreement (including any of the Services or Works to be provided hereunder) shall be valid unless it is in writing and signed by, or on behalf of, each of the parties.

18.2 Waiver: A waiver of any right or remedy under the Agreement is effective only if it is in writing and it applies only to the circumstances for which it is given. No failure or delay by a party in exercising any right or remedy under the Agreement or by law shall constitute a waiver of that (or any other) right or remedy.

18.3 Severance: If. any provision of the Agreement (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of the Agreement, and the validity and enforceability of the other provisions of the Agreement shall not be affected.

18.4 Relationship: No partnership or joint venture is intended or created by the Agreement and neither party shall have authority to act as agent for, to bind, the other party.

18.5 Rights of third parties: A person who is not a party to the Agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Agreement.

18.6 Notices: Any notice or other communication required to be given under this Agreement  or otherwise in writing may be sent by email or by first class pre-paid post to 24 Silver Tree Close, Walton-on-Thames, KT12 1NW for the attention of the Legal department.  Any notice sent by first class post shall be deemed received two working days after the date of posting.  Any notice sent by email shall be deemed received on the next business day after the date of delivery.

19.1 The Agreement or any dispute relating to its subject matter shall be governed by and construed exclusively in accordance with the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the Court of England and Wales.